At JST Business Solutions, we are experts in assessing the needs of our customers and providing technical assistance for desktop as well as Laptop units that will improve productivity in a business.
We product year long maintenance services for Traditional desktops, Small /ultra-small factor desktops, Tower/mini-towers, All-in-one desktops, and Workstations.
We maintain AMC contracts with enterprise level corporate as well as small and medium businesses and our diverse experience allows us to deliver customer centric services with the best technology possible. Our team comprises of certified field engineers capable of troubleshooting and fixing computer issues to ensure your business does not get a hit due to any hardware failure. With expertise in cross-platform computers and complex technology, we can manage: Prompt, reliable and doorstep AMC services.
Your IT ecosystem completely relies on the hardware components you use for your business. It is very important for these hardware devices to get serviced on time. We provide both comprehensive and non comprehensive AMC services for businesses. We also provide sufficient backup equipment and spares to ensure no downtime for your business.
We guarantee quick response and solutions for our customers to ensure high uptime and productivity for your IT systems.
We are leaders in the onsite and remote computer repair and IT support industry. We are proud to offer friendly, fast and reliable service throughout India at an affordable price. We believe in a friendly approach to our business model. When you work with us you can be assured that you will have a certified technician with years of experience working on your computer or network. Unlike many other companies, we will explain the problem and the solution in a language you can understand. We offer both onsite computer repair services as well as remote computer support nationwide to suit your budget and needs.
Our technicians are enthusiastic about saving customers in need. All of our technicians have been through an extensive interview process, industry quiz and a deep background check to perform their jobs. Our
We utilize a web-based ticketing system so you can monitor all of your companies open and previous work orders and trouble tickets. The same system allows our techs to pull up all notes from all previous visits while on site at your office, expediting the resolution of your issue.
We can provide many things to assist your business. When you have problems with anything computer related, we’re on standby to solve your problems immediately or when you need assistance with network and PC issues, software support, or virus removal, JST is here to help you.
If you Need International or Multi Location Support for your business? We can help you there also. Call for a free phone consultation and find out how we can help you. Whether it’s an IT Rollout Project or a problem with your network, server, PC, Mac or laptop computer, JST can help with all your IT needs.
Service alleviates all the pain points of the conventional device repair process
Availability- Our turnaround time for most of the service requests in 2 hours.
Remote Assistance- Instant service delivery available thought remote assistance.
Experience- All our service engineers are experienced and certified.
Pro Active Maintenance- We also offer free monthly PAM audits to ensure business continuity.
Our service features includes:-
Support Experience of more than 15+ years.
Formulated, Ethical and adept maintenances processes.
Resident Service Engineers placed if required.
Certified Service Engineers.
Service covers all types of devices.
Stand by Parts available.
Minimum Turnaround time.
All services performed by in house team, no outsourcing.
Out of Warranty products also covered.
Our organization is engaged in undertaking Computer Annual Maintenance Contracts. These contracts are signed with renowned companies. We have a team of expert professionals, which are engaged in providing effective maintenance service. Our services are offered round the clock to solve any kind of problems related with the computers. Availing our services, there is no requirement to invest in house facilities maintain the office infrastructure. Hence, huge amount of capital can be saved. The salient features of our Annual Maintenance Contract are listed below:
Types of Annual Maintenance Services Comprehensive / Non-comprehensive AMC /Resident Engineer:
Comprehensive AMC includes parts & service
Non-Comprehensive AMC only service is provided
Resident engineer is provided with onsite support 365 days.
Services and Support covered in Computer AMC Services
Desktop / Laptop / Printers Support:
Preventive maintenance provided three times a year
Problem diagnosis, support and problem rectification
Diagnosing and resolving the problem according to the severity assigned to it
Server OS / Management / Administration:
Installation of server OS patches/upgrades as & when available
Managing user accounts such as creating, modifying, deleting users and groups
Re-installing the OS or latest OS
Backup of servers as defined in the AMC contracts
Orderly server start up and shut down of servers
Periodic preventive checks performed on servers
Resolving server breakdowns with the highest priority
Anti Virus Management:
To ensure automatic updates and scans periodic checking of the anti virus tool are happening as scheduled:
Any errors are resolved
Email and Internet Management
Administration of mail servers
User account management:
Creation, updating, deletion and maintenance of user accounts
Monitoring performance & mail queues
Implementation / management of Internet usage policies
You can call round the clock, 7 days a week to request an onsite service call and we will dispatch a friendly service technician to your door within 30 Minutes to 1 Hrs. We specialize in providing onsite computer repair services and network support for Large & medium-sized businesses.
Our Existing Clients are located in Delhi, Ghaziabad, Noida, Greater Noida, Gurgaon, Sonipat, Faridabad, Jaipur, Lucknow ,Bangalore, Mumbai, Chennai, Gujarat, Ahmedabad, Indore, Chandigarh, Pune, Kolkata, and Konchi.
JST Business Solution Pvt. Ltd.” as a very well-known and reliable Organization across India, USA, Canada, Qatar, Saudi Arabia and UAE in the field of “Cyber Security, IT Infrastructure Development and Support, Computer AMC Services, Digital Marketing, Website Development, Mobile App and Software Development IT Staffing, Outsourcing and IT Training.”